
The Psychology Behind Elevator Design
June 10, 2025Elevator design can influence passenger behavior. When people ride in an elevator, they can experience a range of emotions, from comfort to anxiety. Designs that consider riders’ psychology can help improve the experience. Here are some examples of elevator designs that make riders feel safe.
Elevator Buttons Give Passengers “Control”
Elevator buttons can feel satisfying to the average rider. For instance, the “Close Door” button can give passengers a sense of control when pressed, even if it is a placebo effect. In reality, because of the 1990 Americans with Disabilities Act, all elevator doors need to stay open for a set amount of time.
They also don’t require much mental effort, as they are made large enough for the naked eye so that riders can easily press the button they need. However, if someone presses the wrong button, it can create the feeling of anxiety that quickly disappears when clicking the right one.
Mirrors Create a Sense of Safety
Mirrors in elevators can often give the sensation of more space, alleviating any claustrophobic feelings. They can also help riders watch what other passengers are doing at all times. Plus, mirrors can be a great distraction from boredom, whether it’s by fixing hair or looking at other people.
Soft Lighting Illustrates a Calming Environment
Harsh fluorescent lighting or too bright lighting in an elevator can often feel clinical and anxiety-inducing. Soft lighting, like warm or diffused lighting, can help eliminate sharp shadows and glare, creating a more welcoming atmosphere. Some common soft lighting features can include LED panel lighting, a cove placed into ceilings or handrails, and warm color temperatures between the 2700 K and 2500 K range.
Visible Safety Features Allow for Protection
Elevator safety features help ensure passenger safety, making riders feel more comfortable and at ease when riding. Some examples of safety features include emergency stop buttons, door sensors, handrails, and surveillance cameras. People can easily follow visual and audible cues that help riders feel informed about changes while feeling in control.
New Elevator Design Aesthetic Trends
New elevator design trends can transform your elevator into a whole new experience for your passengers. All glass cabs can create a sense of elegance, while vinyl floors can offer a luxury aesthetic as they often mirror marble or granite ceilings.
If you’re looking to update your elevator design, our technicians at Buckley Elevator will provide elevator modernization services that focus on function and visual appeal. Whether you want to add mirrors, soft lighting, or visible safety features, we will ensure each design is installed correctly and efficiently.